Built-in CRM

Every Customer.
Every Vehicle.
Every Visit — Remembered.

No more digging through paper files or trying to remember what you did to Mrs. Johnson's Camry last spring. ManageAutoShop keeps a complete history for every customer and every vehicle, automatically — and reminds them when it's time to come back.

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Why It Matters

A shop with no memory loses customers without knowing it.

Every repair shop already has this data — it's just scattered across paper tickets, sticky notes, and whoever happens to remember the customer's last visit. ManageAutoShop turns that into one searchable record per customer and per vehicle, so nothing depends on memory.

"What did we do to this car last time?"

Pull up a complete history by name, phone, or license plate in seconds — every oil change, every repair, from day one.

"I never get around to reminding customers."

Maintenance intervals are tracked automatically per vehicle, so you always know who's overdue — no spreadsheet required.

"Is my car ready?" — a dozen times a day.

Mark a job done and a one-click SMS button appears. Your customer gets a professional text. You get your phone back.

What's Actually Inside the CRM

Not a bolt-on module. This is the customer and vehicle data every other part of ManageAutoShop — repair orders, invoices, revenue reports — is already built on top of.

Complete Customer & Vehicle Profiles

Every customer, with unlimited vehicles attached — no per-vehicle upcharge, no artificial limit. Search by name, phone, or plate and get a full record instantly.

Full Repair History, Per Vehicle

Every repair order ever created for that car lives on its own page — mechanic assigned, parts used, invoice total. Nothing gets lost when a customer moves between vehicles or comes back two years later.

Maintenance Reminders That Know What "Maintenance" Means

A water pump replacement doesn't reset a customer's oil-change clock. ManageAutoShop tracks maintenance intervals specifically — oil changes and routine service — so a "due for service" list is actually accurate, not just "last time we saw them for anything."

New vs. Repeat Customer Tracking

Your dashboard shows how many customers this week are new versus returning — a real retention signal most shop software never surfaces, updated automatically as jobs come in.

One-Click "Your Car Is Ready" SMS

Mark a repair complete and a text button appears next to it. One click sends a professional SMS to the customer — no typing, no separate app, no forgetting to call.

Automated Google Review Requests

Turn on review requests once, and happy customers get a direct link to leave you a Google review after their visit — no manual follow-up, toggle it off anytime.

No Add-On Tier

The CRM isn't an upgrade. It's just included.

ShopMonkey and AutoLeap start at $299/month before you even reach their customer-management tools. ManageAutoShop includes all of it — CRM, reminders, SMS, review requests — at one flat price.

$49.99
per month, everything included

"ManageAutoShop saves us $200+/month and simplifies everything. Estimates, jobs, and invoices are ready in seconds, and the inventory, revenue tracking, and maintenance reminders are total game-changers."

— Steve Gibson, Shop Owner · Dallas, TX

CRM Questions, Answered

Does ManageAutoShop track vehicle history automatically?

Yes. Every repair order you create is tied to that specific vehicle, so its full history builds itself — no separate step, nothing to remember to log.

How is this different from a "last visit" reminder?

Maintenance reminders are scoped specifically to oil changes and routine maintenance, not any repair. A customer who came in for a water pump won't get incorrectly marked "recently serviced" for their overdue oil change.

Is there a limit on how many customers or vehicles I can add?

No. Unlimited customers, unlimited vehicles per customer, at the one flat $49.99/month price — no per-record fees.

Does the SMS notification cost extra?

No — one-click "your car is ready" texts are included in the base plan, same as everything else.

Can I migrate my existing customer list from another system?

Yes — reply to your welcome email or call us and we'll migrate your existing customers, vehicles, and history over for free.

Stop Losing Track of Your Customers.

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